External ID generation issue in Dremio Cloud (EU)

Incident Report for Dremio Cloud

Resolved

We have resolved an issue that caused an error to be returned when trying to generate an external ID for AWS IAM role-based access when creating a project or cloud in Dremio Cloud (EU). We apologize for any inconvenience caused.
Posted Aug 12, 2024 - 18:19 UTC

Update

An error is returned to users when trying to generate an external ID for AWS IAM role-based access when creating a project or cloud in Dremio Cloud (EU). We have identified the issue and we continue to be working on a mitigation. We will provide another update within 60 minutes.
Posted Aug 12, 2024 - 17:34 UTC

Identified

An error is returned to users when trying to generate an external ID for AWS IAM role-based access when creating a project or cloud in Dremio Cloud (EU). We have identified the issue and are working on a mitigation. We will provide another update within 30 minutes.
Posted Aug 12, 2024 - 16:50 UTC

Investigating

An error is returned to users when trying to generate an external ID for AWS IAM role-based access for Dremio Cloud (EU). We are looking into this issue.
Posted Aug 12, 2024 - 16:32 UTC
This incident affected: Dremio Cloud - Europe.