This incident has been resolved and normal operation has resumed.
Posted Oct 30, 2023 - 21:14 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 30, 2023 - 21:02 UTC
Monitoring
Authentication appears to be working normally now and Dremio Cloud should be fully operational. We will continue to monitor for bounce back.
Posted Oct 30, 2023 - 21:01 UTC
Update
No mitigation is currently available. We are waiting for updates from our authentication provider (i.e. Auth0.com)
Posted Oct 30, 2023 - 20:52 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 30, 2023 - 20:51 UTC
Investigating
Login via password or oauth to https://app.eu.dremio.cloud is currently unavailable due to problems with Auth0 (our authentication service). Access via APIs using PAT tokens are unaffected.
Posted Oct 30, 2023 - 20:50 UTC
This incident affected: Dremio Cloud - Europe (Site Availability).