Email delivery issue in Dremio Cloud (US)

Incident Report for Dremio Cloud

Resolved

We have mitigated the issue at this time and have seen emails successfully delivered. Users may need to resend invites and/or resubmit requests for password resets. We apologize for any inconvenience caused.

Posted Aug 07, 2024 - 10:18 UTC

Update

We have identified an issue with our email provider and we continue to be working with our provider to resolve this issue. We will provide another update in approximately 1 hour.

Posted Aug 07, 2024 - 09:55 UTC

Update

We have identified an issue with our email provider and are working to resolve this issue. We will provide another update in approximately 1 hour.

Posted Aug 07, 2024 - 08:56 UTC

Identified

We have detected an issue with emails failing to send. Email invites, password resets, and other email notifications may not be functional at this time. We will provide another update within 30 minutes or less.

Posted Aug 07, 2024 - 08:36 UTC

This incident affected: Dremio Cloud - US.