Query engines not scaling up

Incident Report for Dremio Cloud

Resolved

This incident has been resolved.
Engine scaling working normally.

Posted May 10, 2022 - 06:49 UTC

Update

A mitigation has been applied and appears successful.
Monitoring for rebound.

Posted May 10, 2022 - 06:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 10, 2022 - 06:40 UTC

Update

We are continuing to investigate the issue. One potential mitigation has been applied.
We are evaluating the effectiveness of the change.

Posted May 10, 2022 - 06:21 UTC

Investigating

Query engines are not scaling up on demand leading to query failures.
Engines that are already running will continue to server queries without issue.
We are currently investigating the engine scaling issue.

Posted May 10, 2022 - 05:32 UTC

This incident affected: Dremio Cloud - US (Site Availability).